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Hotline: (852) 3705 1599
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Before comparing plans, consider destination risks, trip duration and valuable items. Choose plans with extreme sports coverage for adventurous activities and strong personal property or mobile protection for gadgets if needed. Annual plans are recommended for frequent travellers.
When comparing travel insurance, start with reputable providers, such as AXA, Zurich, and FWD. Use trusted comparison platforms like 10Life to review their overall ratings, coverage limits, and exclusions side-by-side. Focus on plans that offer clear documentation, responsive claims support, and a balance of price and benefits, rather than simply choosing the cheapest option.
Don’t choose travel insurance by price alone — focus on the protection it offers. Check medical coverage, emergency evacuation, trip cancellation, delays, lost property, liability, sports coverage, and rental car excess. Compare claim limits and exclusions; broader coverage often justifies a slightly higher premium.
Tip: Look beyond coverage areas — higher limits and fewer exclusions usually mean better value.





File a claim by submitting a claim form along with supporting documents such as boarding passes, medical reports, police report and receipts to the insurance provider’s online platforms.
Insurers in Hong Kong usually require claims to be submitted within 30 days of the incident. Use their online claim centres for faster processing.
Keep copies of all submitted documents and track the claim status online.



If you are looking for affordable travel insurance to ensure peace of mind during your trip, here are some general guidelines or tips you can follow:
Purchase travel insurance as soon as the trip is confirmed and deposits or payments for flights or accommodation are made. Early purchase ensures coverage for trip cancellation or interruption due to unforeseen events before departure. Ideally, buy it before any travel alerts or weather warnings are issued for your destination.
Travel insurance premiums in Hong Kong vary by coverage amount, trip duration, destination, age, and plan type. For single-trip plans, the cost can range significantly. Annual multi-trip plans generally cost more upfront but provide better value for frequent travellers.
Most insurers in Hong Kong exclude coverage for medical issues arising from pre-existing conditions. It is important to take this into consideration when purchasing insurance to avoid claim denial.
Some travel insurance plans often allow enhancements for holiday insurance, including coverage for hazardous sports, rental vehicle excess, or higher limits for personal belongings.
Follow the steps below to purchase travel insurance:
Not all travel insurance accepts seniors. Consider policies with lenient age limit, such as explicitly cover those under 80. For seniors aged 70+, some policies reduce maximum payouts for medical/accident coverage.
When travelling to high-medical-cost destinations, select plans with higher coverage limits and check that emergency medical evacuation benefits are sufficient.
Most travel insurance policies provide coverage for trip cancellation or curtailment related to outbound travel alerts, usually on the condition that the insured person purchased the policy before the alert was issued, and that the relevant alert (often red or black) is one of the covered events specified in the policy.
If a red or black outbound travel alert is issued for the destination within a specified number of days before departure, causing the trip to be cancelled, or if a red or black alert is issued during the trip and the journey must be cut short, the insured person will generally be able to receive partial or full compensation for prepaid and non-refundable flight tickets, accommodation, and trip expenses, but everything is subject to the terms and conditions of the policy.
Many travel insurance plans cover winter sports such as skiing, but the scope of coverage is often limited. For example, they typically do not cover sports activities performed professionally or competitions that involve prize money or any form of reward. For details, refer to the exclusions section of the policy.